The course is designed to provide technical students with skills and knowledge for workplace. It provides opportunities for students to learn and employ language skills and strategies appropriate to written and spoken discourse for specific audiences. The contents of this course consist of technical processes and procedures, technical descriptions and job interview process. Students are required to listen to, evaluate, organize, and write technical information and prepare for a mock-job interview. The learning activities include carrying out presentation, collaborative learning, active-engaged learning and online learning. The course is defined within the CEFR B2 to low C1 level.

By the end of the semester, students should be able to:

CO1: Determine salient information from different processes and procedures sources

C02: Analyse salient information from technical written materials and documents

C03: Demonstrate presentation skills using appropriate content, accurate language and effective delivery strategies in describing products

C04: Express ideas effectively using appropriate language in resumes and a mock-job interview

Anderson, P.V. & Surman, K. (2007) Technical Communication: A reader-centered approach. Thompson Canada.

Collier, J.H. & Toomey, D.M. (2013) Scientific and technical communication: Theory, practice and policy. http://www.collier.sts.vt. edu/stc/

Gurak, L. & Hocks, M. (2009) The technical communication handbook. Pearson Longman.

Renganathan, S., Abu Bakar, Z. et.al. (2011). Introducing Professional Communication Skills for Undergraduates. Oxford Fajar Sdn Bhd.

Taylor, S. (2012). Model business letters, emails and other business documents (7th ed.). UK: Pearson Education Ltd.